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Frequently Asked Questions about Home Heat

Got a questions? Maybe some of these Frequently Asked Questions, acronym definitions, and insider fuel-nerd glossary terms will help.

What is a CAP Plan?

What is a Daily Market Rate?

What are PAPCO Bucks and how do I redeem them?

What is a Degree Day?

What is a K-Factor?

What does Degree Day monitoring mean to me?

Why are annual equipment tune-ups so important?

How do I qualify for automatic delivery, service plans, etc.?

What are the restrictions to C.O.D. (cash on deliveries)?

What are the Benefits to Oil Heat in my home?

How does it work?

Are there benefits to on-site storage?

Where can I go for assistance with my home heat expenses?

Got a question not answered here? Contact our customer service representatives for more.

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